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Warranty
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Writing Instrument Lifetime Warranty.
Franklin-Christoph and Ferrari da Varese
All Franklin-Christoph writing instruments are
guaranteed against mechanical failure, regardless of age. The writing
instrument or part will be repaired or replaced at no charge. Shipping and
insurance costs are the responsibility of the consumer.
Any writing instrument or part which cannot be repaired, and is no longer
available will be replaced by a similar Franklin-Christoph product of equal
or greater value.
Included products such as lead, erasers, ink
refills, etc, are excluded from this warranty, if consumed during the normal
course of use. Any damaged or abused parts are also excluded from this
warranty, if resulting from impact or unreasonable abuse.
Warning: Any removable smaller parts, such
as pen caps, etc, can obstruct breathing and should be kept out of mouth.
note: Franklin-Christoph
also serves as the North American repair facility for the Ferrari da Varese
brand. Any Ferrari da Varese item purchased outside of North America should
refer to
http://www.FerraridaVarese.com
for return information.
Repair facility address:
Franklin-Christoph
7511 Mourning Dove Rd. Suite 104
Raleigh, NC 27615
(Please ship items in a box with plenty of packing to
save from transit damage. Paper or padded envelopes are not sufficient for
protection.)
For any additional queries,
contact us. |