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Warranty

Writing Instrument Lifetime Warranty.

Franklin-Christoph and Ferrari da Varese

All Franklin-Christoph writing instruments are guaranteed against mechanical failure, regardless of age. The writing instrument or part will be repaired or replaced at no charge. Shipping and insurance costs are the responsibility of the consumer.

Any writing instrument or part which cannot be repaired, and is no longer available will be replaced by a similar Franklin-Christoph product of equal or greater value.

Included products such as lead, erasers, ink refills, etc, are excluded from this warranty, if consumed during the normal course of use. Any damaged or abused parts are also excluded from this warranty, if resulting from impact or unreasonable abuse.

Warning:  Any removable smaller parts, such as pen caps, etc, can obstruct breathing and should be kept out of mouth.

note: Franklin-Christoph also serves as the North American repair facility for the Ferrari da Varese brand. Any Ferrari da Varese item purchased outside of North America should refer to http://www.FerraridaVarese.com for return information.

Repair facility address:

Franklin-Christoph
7511 Mourning Dove Rd. Suite 104
Raleigh, NC 27615

(Please ship items in a box with plenty of packing to save from transit damage. Paper or padded envelopes are not sufficient for protection.)

For any additional queries, contact us.

 

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